SeatGeek Reviews

I tried using SeatGeek to look for tickets to a few games, there just wasn’t much to choose from. A lot of the options were either really limited or already gone by the time I checked. Some prices seemed fine, but the overall selection wasn’t great. Based on that experience, I’m not sure it’s the best place to rely on if you’re hoping for a lot of ticket choices.

At first the ticket price looked reasonable, so I thought I was getting a solid deal. But once I got to checkout, all the extra fees really added up and made it feel a lot less worth it. The tickets still worked fine, but I’d expect some kind of credit or refund on those fees because they felt excessive

I didn’t have the best first experience, honestly. My order confirmation came in late, which made me a bit unsure if everything had gone through, and when I reached out to support, the replies felt slow. For me, that made the whole process more frustrating than it needed to be.

I used SeatGeek for a concert and was a little nervous since it was my first time buying through them. The tickets showed up in my account well before the show, and I had zero problems getting in at the gate. I’m sure other customers appreciate not having to stress or chase anything down either. Overall, it was a really easy experience, and I’d definitely use SeatGeek again.

I used both the app and the website. Both were simple to navigate. I found my seats quickly. Checkout was smooth too. No issues at all.

I just used these tickets recently and everything went smoothly. Got in with no issues at all, and the tickets were legit, so I’ve got nothing to complain about...

My event got moved last minute, and they got it sorted out so fast. Like, fast fast. Super easy and way less stressful than I expected.

I used a SeatGeek promo code for some concert tickets it worked way better than these things usually do. Most promo codes online are basically useless, but this one gave me a solid discount. Checkout was quick too, with no random problems popping up like you always expect. Overall, happy with it.

Got my tickets sent right to my phone in just a few minutes. No weird extra steps or anything, which was nice. Used them for the game and everything worked fine, no issues.

I had a refund issue with my ticket and expected it to be a hassle, but they sorted it out fast. I felt like they actually looked at the situation fairly instead of just brushing me off. No stress, no back-and-forth forever, just a fair resolution

I had an issue with my tickets on SeatGeek and reached out to support thinking, okay, hopefully this gets sorted quickly. But nope, the first response I got felt super generic, like one of those copy-paste replies that doesn’t really address what you actually asked.

Then I just kept checking my email over and over, sending follow-ups, wondering if anyone was even looking at the message or if it was just sitting in some support queue forever. The event date was getting closer too, so I was getting more stressed than I probably should’ve been, but when you’ve already paid for tickets, it’s hard not to panic a little.

I get that they might be busy, and I’m not expecting instant replies every second, but customer support shouldn’t feel this impossible to reach. The whole thing left a bad taste in my mouth, and I don’t really feel like using SeatGeek again after that.

I used SeatGeek for a concert last weekend, and getting through the gate was super easy. I had the tickets pulled up on my phone, and the barcode scanned right away with no weird loading or anything slowing things down.

I was kinda nervous because the line was moving fast, but it all went smoothly. It probably took like 10 seconds, and then we were in

I had to cancel because the event got moved, and... yeah, the refund process was kind of a headache. I kept getting what felt like the same copy-paste replies from support, and it took forever just to find out what was even happening with my money. In the end, I didn’t actually get a refund, just credit. Frustrating, honestly.

I grabbed tickets from a seller for a last-minute game and was a little nervous at first. You never really know how these things will go, but the transfer hit my email quicker than I expected, which immediately made me feel better.

The seats were exactly as listed, and I got into the game without any issues. It felt like an honest, straightforward transaction, and I appreciate when people handle things the way they should. I’d definitely use seatgeek again.

and I actually appreciated that SeatGeek showed the fees upfront instead of waiting until the final step. The total ended up being what I expected, checkout was simple, and there weren’t any annoying surprises.

I tried logging into my account and the whole process just felt kind of sketchy. It didn’t give me much confidence that my info was actually secure, and there weren’t clear instructions on what I should do next or how to make sure everything was okay. I would’ve appreciated a simple explanation or some obvious next steps instead of being left guessing.

The actual purchase went through without any issues, so no complaints there. But the extra fees caught me off guard a bit. Am I missing something, or should those have been clearer before checkout?

I used seatgeek for a concert recently, it was a smooth experience. The seats were basically exactly what I bought, same row, same section, and no awkward surprise when we showed up at the venue.
The view was close to what I expected from the seating map, maybe just a little more side-angle than I had pictured, but still totally fine. Tickets scanned without any issues too, so I’d recommend it if you’re looking for an easy way to grab tickets. Taking off one star because the fees still hurt a bit.